Billing & Cancellation Policy

At The Collective at Parker Station, we believe in transparent pricing, flexible services, and a straightforward membership experience. Please review our billing and cancellation policies before purchasing a membership or service.

Monthly Membership Billing

All recurring monthly memberships and services are billed in advance on the 25th of each month for the following calendar month's services.

For example, a payment processed on November 25 covers services provided December 1 through December 31.

Your initial payment, including any applicable setup fees or prorated charges, will be disclosed at checkout.

Monthly memberships automatically renew unless canceled.

Membership Cancellations

We request 30 days' advance notice whenever possible to help ensure a smooth transition of services.

However, you may cancel your recurring membership or service at any time through your member portal or by contacting us at hello@thecollectiveatparkerstation.com.

Once your cancellation is processed, future automatic renewal charges will stop. You will generally retain access to your membership benefits through the end of your already-paid service period.

There are no additional cancellation penalties for standard month-to-month memberships.

Refund Policy

Membership fees, setup fees, and payments for services already purchased are generally nonrefundable, except where otherwise required by law or expressly stated in your service agreement.

Unused membership benefits, meeting room credits, administrative support hours, and other included services do not roll over or convert to refunds unless specifically stated in your membership plan.

Business Address & Mail Services

Members using our business address or mail services are responsible for updating their business address with applicable agencies, financial institutions, vendors, online directories, and other relevant parties when their membership ends.

We recommend allowing at least 30 days to complete these updates and arrange for any remaining mail.

Mail received after membership termination will be handled according to our Mail Service Authorization & Policy and applicable postal regulations.

Registered Agent Services

Registered Agent services have additional cancellation and transition requirements. Members must arrange for a replacement Registered Agent and complete applicable business filings.

Termination of Registered Agent services is subject to the applicable service agreement and Colorado law.

Meeting Room & Day Office Reservations

Meeting room and private day office bookings are subject to the cancellation terms presented at the time of reservation.

Reservations canceled at least 24 hours before the scheduled booking may be canceled without penalty, subject to the applicable booking terms. Late cancellations and no-shows may result in forfeiture of the reservation fee or membership booking credits.